↺ 14 Days Return Policy

Return within 14 days

It is important to us that your new interior meets your expectations and that you are satisfied with your ordered products.

You can return a product within 14 days of receiving it.

Guidelines:

  • The product is as new and in original packaging
  • For the return period counts the date on the day of receipt of the items
  • Credit note: Wohnsinnig does not refund any money, but issues a voucher for the purchase amount (excl. delivery costs). No credit note can be issued without prior registration.
  • The right of return is valid only for products off the shelf: custom-made products, special formats (such as customizable furniture) can not be exchanged.

If a product does not meet the above criteria, we may refuse to take it back.

Want to file a return? This is how it works:

  1. Please register the return via the online form below first.
  2. You will be contacted by our customer service to discuss further steps as soon as possible.
  3. Return shipment at the expense of the buyer. Please wait for our contact for the return!

 

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